Terms of Service & End-User License Agreement

1 · The agreement

These terms are a contract between you and Dire Syzygy, the operator of SalesRepFielder (the "Service"): the site at salesrepfielder.com and the application at app.salesrepfielder.com. By creating an account or using the Service, you accept them. If you're accepting on behalf of a firm or company, you confirm you have the authority to bind it.

This document also serves as the end-user license agreement (EULA) for the Service.

2 · What the Service is

SalesRepFielder connects to your QuickBooks Online company through Intuit's authorization flow, reads invoices, customers, payments, and custom fields (including the sales-rep field), applies your commission rules, and produces per-rep commission statements. The Replay Auditor compares past paid statements against what the rules say. Sales reps receive statement links; they do not get logins or accounts.

We may improve, add, or retire features over time. If we retire something you depend on, we'll say so before it happens.

3 · Accounts and your responsibilities

• You're responsible for your account credentials and for what happens under your account. Tell us at [email protected] if you suspect unauthorized access.
• You confirm you're authorized to connect each QuickBooks Online company you connect. If you're a firm connecting a client's file, you confirm the client has authorized you to do so.
• You're responsible for the accuracy of the data you feed in — commission rules, payee lists, rep mappings, and the underlying QuickBooks records.

4 · QuickBooks, Intuit, and trademarks

The Service reads your data through Intuit's official APIs, with your authorization, and uses it only to provide the Service. Your relationship with Intuit — your QuickBooks subscription, Intuit's own terms — is between you and Intuit. Disconnecting your QuickBooks company revokes our access.

QuickBooks® and Intuit® are registered trademarks of Intuit Inc., used here only to describe compatibility. SalesRepFielder is an independent product built by Dire Syzygy. It is not made, endorsed, or certified by Intuit.

5 · Trial

Every new account gets a 30-day trial of the full product. No card required, no auto-conversion — when the trial ends, you either subscribe or your account goes read-only until you do (or you ask us to delete it). There is nothing to cancel because nothing was charged.

6 · Fees and pricing

Current prices are on the pricing section of the site — per-payee for direct customers, per-client-file for firms. By subscribing you agree to the pricing in effect when you subscribe.

• Prices may change. If they change for you, we give you notice by email at least 30 days before the new price applies, and you can cancel before it does.
• Launch pricing is honored: firms that signed up at launch rates keep those rates, as stated on the pricing page.
• Fees are billed in advance for each billing period and are non-refundable except where the law says otherwise — but if we've clearly gotten something wrong, write to us and we'll sort it out.
• You're responsible for any taxes that apply to your purchase, other than taxes on our income.

7 · Acceptable use

Don't:

• use the Service to break the law, or connect QuickBooks companies you have no right to access;
• probe, overload, or interfere with the Service or other customers' data;
• resell, sublicense, or white-label the Service without a written agreement with us;
• reverse-engineer the Service or copy it to build a competing product;
• use statement links to distribute anything other than the statements they were generated for.

We can suspend accounts that do these things. We'll tell you why.

8 · Your data, our software

Your data stays yours. Accounting data, payee data, commission rules — you own it, and you give us permission to process it only to run the Service for you (details in the Privacy Policy).

The software stays ours. Dire Syzygy owns the Service, its code, and its branding. We grant you a limited, non-exclusive, non-transferable license to use the Service for your business (or your clients' businesses, if you're a firm) while your subscription is active. No other rights are granted.

9 · Not accounting, tax, or legal advice

10 · Disclaimer of warranties

The Service is provided "as is" and "as available." We work hard to keep it accurate and up — the test suite is public on the homepage — but we can't promise it will be uninterrupted, error-free, or that it fits your particular purpose, and we make no warranty about data supplied by third parties (including QuickBooks Online). To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11 · Limitation of liability

To the extent the law allows: our total liability for all claims arising out of or relating to the Service is capped at the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, even if we were told they were possible.

Nothing in these terms excludes liability that can't legally be excluded, such as liability for fraud or willful misconduct.

12 · Termination

• You can cancel anytime from the app or by emailing [email protected]. Cancellation takes effect at the end of the current billing period.
• We can suspend or terminate your account for material breach of these terms, with notice and a chance to fix it where fixing is possible.
• On termination, your QuickBooks connections are revoked and tokens deleted. You can request full deletion of your data per the Privacy Policy.
• Sections that by their nature survive (ownership, disclaimers, liability limits, governing law) survive termination.

13 · Changes to these terms

If we change these terms materially, we update the effective date above and email account holders at least 30 days before the changes take effect. Continuing to use the Service after that date means you accept the new terms; if you don't, cancel before they take effect and we'll honor it.

14 · Governing law

These terms are governed by the laws of Mexico, without regard to conflict-of-law rules. Disputes arising from these terms or the Service will be resolved in the competent courts of Mexico, and both parties consent to that jurisdiction. Where your local consumer-protection law grants you mandatory rights, nothing here takes them away.

15 · Contact

Questions about these terms: [email protected]. We read everything.